Refund policy
No Return & No Refund Policy
Thank you for shopping with Emerald Ziva.
Please read this policy carefully before making a purchase.
1. All Sales Are Final
We do not accept returns, exchanges, or cancellations once an order has been placed and processed.
2. No Refunds
All payments made are non-refundable. This applies to both physical and digital products/services.
4. Customer Responsibility
Please review your order carefully before completing your purchase. Ensure that all product details, sizes, and specifications meet your needs.
5. Contact Us: emeraldziva@gmail.com
If you have any questions about this policy, please reach out to us at:
Email: emeraldziva@gmail.com